Restaurant staffing is an essential part of the success of any dining establishment. It can be the difference between a happy customer and a dissatisfied one. As such, it is essential for restaurant owners and managers to have an in-depth understanding of how to effectively staff their restaurants.
When it comes to hiring personnel, restaurant managers need to do their due diligence. They should be able to identify the skills and abilities necessary for the job and seek out applicants who possess them. It is also crucial for managers to thoroughly vet potential employees — reviewing resumes, interviewing applicants, running background checks, etc. — to ensure that they are the right fit for the position.
Advertising open positions on signage visible from outside your restaurant is a great way to attract more applicants. You want the best candidates for the job, so the more applications you receive, the better. So advertise open positions on restaurant signage and online to get the best of the best.
Once hired, successful restaurants ensure that their staff is adequately trained. They provide the necessary training and instruction to enable employees to carry out their duties efficiently and safely. This includes everything from food preparation and handling, customer service, cash handling, and more. Training should cover operational protocols and skills needed for job success.
Finally, restaurants need to invest in the development of their staff. This can include offering rewards and incentives, providing opportunities for advancement, recognizing achievements, and more. By doing so, restaurants can encourage employee retention and help create an environment where everyone is motivated to do the best job possible. Investing in staff training and development also helps show customers that the staff is knowledgeable about restaurant offerings. This part is vital when it comes to advertising via word of mouth!
Take your staff to the next level by choosing the right applicants and training them well. The confidence they’ll project will carry out to the service the diners receive, resulting in a great dining experience. Make sure to attract the right applicants by encouraging and enforcing behaviors in existing staff that you’d expect in your perfect applicant. No one wants to board a sinking ship, but they do want to be a part of a strong team with a common goal in mind. The best team players will see how your current staff operates and make decisions, like if they want to work for you, based on that.